ctc77 Terms and Conditions

1.1 Acceptance of Agreement

By using the ctc77.cam website ("Platform") and any of its associated services, you are considered to have read, understood, and fully accepted these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Guidelines. If you do not agree with any part of these terms, please stop using the Platform immediately.

1.2 Age Requirement

All ctc77 services are available only to individuals aged 21 or above. By creating an account or playing games, you confirm that you are at least 21 years old. If it is later found that an account holder is below this age, the account will be closed immediately and any balance held may be forfeited.

1.3 Right to Amend Terms

ctc77 reserves the right to change, amend, or update these Terms and Conditions at any time without prior notice. Continued use of the Platform after any changes will be considered acceptance of the updated terms. We therefore recommend reviewing this page regularly.

2.1 Registration Requirements

Each user may create only one account. If multiple accounts belonging to the same person ("duplicate accounts") are detected, all accounts will be closed and balances may be forfeited. You must provide accurate and complete information during registration, such as:

• Full name (as per national identity card)
• Active mobile number
• Active email address (where applicable)
• Date of birth

2.2 Identity Verification (KYC)

ctc77 may request identity verification at any time. This process may involve a copy of a national identity card, passport, or driving licence, as well as proof of ownership of the payment method used. If the required documents are not submitted within the specified timeframe, the account may be temporarily suspended.

2.3 Account Security

It is your responsibility to keep your login credentials completely confidential. Report any suspicious activity or unauthorised access to your account to our support team immediately. ctc77 will not be held liable for any loss arising from a third party using your account.

4.1 Welcome Bonus

On your first deposit at ctc77, you will receive a 100% match bonus of up to ৳20,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before making a withdrawal.

4.2 Bonus Usage Rules

• Bonus funds and any winnings earned from bonuses must meet the specified wagering requirements before withdrawal.
• If multiple bonus offers are active at the same time, only one will apply unless the offer terms state otherwise.
• If the wagering requirement is not met within the specified period from the date the bonus was received, the bonus and any winnings earned from it will be cancelled.
• ctc77 reserves the right to modify or cancel any bonus offer.
• If evidence of bonus abuse or fraudulent activity is found, the account will be closed.

4.3 VIP Program

The ctc77 VIP program has three tiers, each offering a weekly cashback benefit:

• Bronze: Weekly cashback of up to 0.3%
• Silver: Weekly cashback of up to 0.5%
• Gold: Weekly cashback of up to 0.8%

You can advance to a higher tier by staying regularly active. Cashback benefits are also subject to applicable rules and will be provided accordingly.

5.1 Game Outcomes

The results of all games operated on ctc77 are determined by a Random Number Generator (RNG) or a live dealer. Game results are final and cannot be changed except in cases of technical error. In the event of a dispute over a game result, the platform's log records will be considered the definitive evidence.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Operating games through any software, bots, automation tools, or artificial techniques.
• Colluding with other players to predetermine game results.
• Exploiting any bonus offer in bad faith ("bonus hunting").
• Providing false or another person's identity information on an account.
• Attempting to access or hack the platform's security systems.

In the event of a violation of these rules, the account will be closed immediately and all funds will be forfeited.

5.3 Technical Errors

If a game is interrupted due to a technical error, server disruption, or network problem, ctc77 will review the situation and attempt to provide a reasonable resolution. However, in such situations there is no guarantee that all claims will be directly rejected or that full prizes will be awarded.

6.1 Personal Responsibility

Playing games and placing bets on ctc77 is entirely your personal decision and at your own risk. You acknowledge that gambling or betting can result in financial loss, and it is your own responsibility not to bet beyond your means.

6.2 Responsible Gaming

We place the highest importance on responsible gaming. If you feel that gaming is having a negative impact on your life, please read our Responsible Gaming page and contact our 24/7 live chat support team. We offer self-exclusion, deposit limit setting, and temporary account suspension options.

6.3 Account Closure Request

You can contact our support team at any time via live chat or email to temporarily or permanently close your account. After a self-exclusion request is submitted, ctc77 will deactivate that account as quickly as possible.

7.1 Intellectual Property Rights

All content on the ctc77 platform — including text, graphics, logos, button icons, images, audio clips, digital downloads, and software — is the property of ctc77 or its content providers and is protected by international intellectual property law. Reproducing or distributing any part of this content without written permission from ctc77 is prohibited.

7.2 Use of Personal Data

Details on how your personal data is collected, used, and kept secure are set out in our Privacy Policy. By using the Platform, you consent to the terms of that policy.

8.1 Disclaimer

ctc77 accepts no responsibility for the following:

• Any loss arising from difficulty accessing the Platform.
• Issues caused by disruption to third-party services (such as payment gateways).
• Interruptions to games or transactions due to internet connectivity problems.
• Financial loss resulting from a user's own negligence.

8.2 Dispute Resolution

In the event of any dispute or complaint, please first contact our customer support team via 24/7 live chat or email ([email protected]). We will make every effort to find a reasonable resolution through discussion.

8.3 Right to Close Accounts

ctc77 reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any clause of these Terms and Conditions.
• Suspicion of fraudulent or deceptive activity.
• Operating an account using a false identity.
• Using the Platform for illegal or unethical purposes.

8.4 Applicable Law

These Terms and Conditions are governed by applicable laws and regulations. In the event of any legal dispute, both parties will first attempt to resolve the matter through amicable discussion.

9.1 Customer Support

If you have any questions about these Terms and Conditions or need assistance, please contact us via our 24/7 live chat service. Our support team provides service entirely in Bengali.

Email: [email protected]